FAQs

What is repair of buildings?

The restoration of an asset to such a condition that it may be effectively utilized for its designed purpose by the restoring its components. The Building Department takes up repair work as given below:

  • Annual Repair (A.R)
  • Special Repair (S.R)
  • Routine Maintenance 

What is annual repair?

In Annual repair, routine maintenance and operation activities performed on an annual basis. Usually it covers those items which are required repair work periodically such as white washing, painting, replacement of window panes and fittings, replacement of electric fittings, including rewinding of ceiling fans, repair to water supply and sanitary installations and fittings etc.     

What is special repair?

In Special repair, modifications in existing work has been carried out to maintain the designed level of services of a building. It does not include any special improvement. It includes replacement/ repair of such items which cannot be covered under the annual repair (AR) work; like replacement of floors, item of wood work, bathroom sanitary ware, electric wiring etc.

What is routine maintenance?

Fixing/ setting the existing non-functional items that do not require replacement are done in routine maintenance. Routine maintenance is done by engaging the departmental maintenance staff such as carpenters, plumbers, electricians, mason, sewer man etc.

How to get the Annual Repair works done?

Annual Repair work is carried out by sanctioning the Annual repair estimate by the competent authority. After technical sanction, funds are arranged to execute the A.R. It is generally done on annual basis.

How to get Special Repair Done?    

To execute a Special repair work, a formal application/ letter specifying the details of repair be submitted to District Administration/ Executive Engineer concerned/ C&W Secretariat. Upon receipt of application/ letter, Executive Engineer concerned prepared the S.R estimate as per site requirements. Afterwards, S.R estimate is forwarded for approval and TS by the competent authorities. Lastly, funds for S.R work are arranged for the execution of work.

What should be done if the maintenance staff does not attend the complaint promptly?    

Contact the Sub Divisional Officer incharge of the building on telephone or in-person and obtain the complaint number for future reference. The address and telephone can be located either from the main page. In case of poor response the Executive Engineer or the Superintending Engineer incharge may be contacted. 

What should be done if there is a complaint about work of a contractor?    

Contact the supervisory staff at site or make a written complaint to the SDO or XEN incharge of the work. In case of poor response, the Superintending Engineer incharge may be contacted.

What should be done in case of a damaged road or for any information about roads in case of flood emergencies?    

In case of flood emergencies, contact the office of concerned Executive Engineer Highways Division (District level). In case of poor/no response, the Superintending Engineer Highways (Respective Circle) as well as the Chief Engineer concerned (Respective Zones) can be contacted.

What procedure should be adopted if a new road is required in an area?    

An application may be moved through the District Administration or directly to the Planning and Development Department, Government of Punjab, Lahore. The proposal, if found technically and financially viable, may be included in the Annual Development Programme
(ADP).

What procedure can be adopted for getting an existing road widened or improved?    

The C&W Department may either be approached directly or through the P&D Department or the District Administration. The case will be processed and if the proposal meets the prescribed criteria and found technically and economically viable, may be included in the Annual Development Programme.

I want to work as a contractor in the C&W Department. What should I do?    

In order to work as a contractor, a company must be registered in Pakistan Engineering Council (PEC), which is pre-requisite for participation in tendering process.

What is the procedure for sanction of a road cut?    

Apply to the Executive Engineer, Highways of your district, whose contact number is available in the answer to question 9 above, on a plain paper giving details i.e. your name, address NIC number, name and location of the road where the road cut is required, exact location of road cut, the purpose of road cut, length, width and depth of the proposed road cut, and the agency, if any, who will make the road cut. It will be appropriate if a drawing showing the location and details of road cut is also attached. The application will be processed immediately. The applicant will be intimated about the road cut restoration charges. After deposition of road cut restoration charges approval for the road cut is accorded.